Terms of service
Welcome to paume.ph. By accessing or purchasing from our Site, you agree to the following terms and conditions. These are designed to ensure a smooth, respectful, and transparent experience for both you and PAUME.
General Conditions
By using this Site, you confirm that you are at least the age of majority in your place of residence or have given consent for any minor dependents to use this Site.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to misuse the Site, including transmitting any harmful code or engaging in unlawful activity.
Products & Availability
All PAUME pieces are subject to availability. We take care in presenting our products as accurately as possible; however, slight variations in color, fit, and appearance may occur due to lighting, screen settings, or production differences.
We reserve the right to update, modify, or discontinue products at any time without prior notice.
Pricing & Payments
All prices are listed in Philippine Peso (₱) and are subject to change without notice.
We currently accept credit card payments via our website. Orders will only be processed once payment has been successfully completed.
Orders & Fulfillment
Once an order is placed, you will receive a confirmation via email. Please ensure all details are correct before completing your purchase, as we may not be able to accommodate changes after processing.
All orders are subject to our Shipping & Delivery Policy, including processing times and delivery timelines.
Shipping
We offer flat-rate nationwide shipping, with fees shouldered by the customer unless stated otherwise during promotions.
Delivery timelines and details are outlined in our Shipping Policy. While we work with trusted logistics partners, delays may occasionally occur due to factors beyond our control.
Exchanges
We accept size exchanges within 10 days of delivery, provided items are unused, in original condition, and with tags attached.
Items purchased on sale are not eligible for exchange.
Please refer to our Exchange Policy for full details and process.
Intellectual Property
All content on this Site—including images, designs, logos, and text—is the property of PAUME and may not be used, reproduced, or distributed without prior written consent.
Limitation of Liability
PAUME shall not be held liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products or Site.
Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in our operations or policies. Continued use of the Site constitutes acceptance of any updates.
Contact Us
For any questions or concerns regarding these Terms, you may reach us at: shop@paume.ph